knownwell Leverages Nabla’s athenahealth Integration to Enhance Patient Care
knownwell is a weight-inclusive clinic offering weight management, primary care, nutrition counseling and behavioral health services. After testing 10 ambient AI assistants, knownwell chose Nabla to cut documentation time and help clinicians stay fully present with patients, with notes flowing straight into athenahealth.
Impact
24%
reduction in per-visit documentation time
64%
growth in clinician adoption in six months
10
ambient AI products evaluated before choosing Nabla
Weight management, primary care, nutrition counseling, behavioral health
Why they chose Nabla
Fast to adopt
knownwell’s clinicians brought Nabla into their workflow without extensive training, across every care setting.
Seamless athenahealth integration
Nabla opens inside athenahealth with patient demographics already filled in, and finished notes export to the visit in one click with no copy-pasting.
Built around their care
Nabla worked with knownwell on custom templates, including a nutrition template for diet plans, exercise and behavioral interventions, and keeps notes accurate even in long sessions.
Leadership Perspective
“Nabla has allowed us to be fully present for our patients, while still feeling confident the documentation will be complete and accurate—and all while reducing after-hours documentation time, which is a key driver of clinician burnout.”
